USA FREE SHIPPING: USE CODE “FREESHIP” AT CHECKOUT

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Shipping Policy

Order Processing

Processing Timeline

  • Orders processed within 1-3 business days
  • Business days exclude weekends and holidays
  • Peak seasons may require additional time
  • Order confirmation sent via email

Order Verification

  • Security checks may delay processing
  • Additional verification may be required
  • Large orders need extra processing time

Shipping Methods

Domestic Shipping

Available options:

  • Standard (5-7 business days)
  • Express (2-3 business days)
  • Priority (1-2 business days)
  • Same Day (select locations)

International Shipping

Service to select countries:

  • Standard (10-15 business days)
  • Express (5-7 business days)
  • Customs fees may apply
  • Duties paid by customer

Shipping Costs

Cost Calculation

Based on:

  • Selected shipping method
  • Package weight
  • Delivery location
  • Order value

Free Shipping

  • Available on orders over $75
  • Domestic orders only
  • Standard shipping only
  • Excludes oversized items

Order Tracking

Tracking Information

  • Provided via email
  • Updated regularly
  • Available on website
  • Contact us for issues

Delivery Updates

  • Automated notifications
  • Delivery confirmation
  • Status changes reported
  • Weather delays noted

Shipping Requirements

Address Accuracy

  • Verify address carefully
  • Include apartment/unit numbers
  • Provide contact phone
  • Check ZIP code

Failed Delivery

For undeliverable packages:

  • Reshipment available
  • Additional fees apply
  • New address required
  • Contact customer service

Contact Information

Shipping questions:

  • Email: [email protected]
  • Phone: (330) 555-6248
  • Address: 785 East Market St, Suite 301, Akron, OH 44305

Last Updated: January 22, 2025