Order Processing
Processing Timeline
- Orders processed within 1-3 business days
- Business days exclude weekends and holidays
- Peak seasons may require additional time
- Order confirmation sent via email
Order Verification
- Security checks may delay processing
- Additional verification may be required
- Large orders need extra processing time
Shipping Methods
Domestic Shipping
Available options:
- Standard (5-7 business days)
- Express (2-3 business days)
- Priority (1-2 business days)
- Same Day (select locations)
International Shipping
Service to select countries:
- Standard (10-15 business days)
- Express (5-7 business days)
- Customs fees may apply
- Duties paid by customer
Shipping Costs
Cost Calculation
Based on:
- Selected shipping method
- Package weight
- Delivery location
- Order value
Free Shipping
- Available on orders over $75
- Domestic orders only
- Standard shipping only
- Excludes oversized items
Order Tracking
Tracking Information
- Provided via email
- Updated regularly
- Available on website
- Contact us for issues
Delivery Updates
- Automated notifications
- Delivery confirmation
- Status changes reported
- Weather delays noted
Shipping Requirements
Address Accuracy
- Verify address carefully
- Include apartment/unit numbers
- Provide contact phone
- Check ZIP code
Failed Delivery
For undeliverable packages:
- Reshipment available
- Additional fees apply
- New address required
- Contact customer service
Contact Information
Shipping questions:
- Email: [email protected]
- Phone: (330) 555-6248
- Address: 785 East Market St, Suite 301, Akron, OH 44305
Last Updated: January 22, 2025